Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Unable to access my account

Chinmay Chiranjeeb
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 25, 2023

Hi BitBucket team,


I had an old account with same email id. I forgot the password and signed up with Google SSO.


I cannot access the Bitbucket. other atlassian products seems to be working as expected.

1 answer

0 votes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 27, 2023

Hi Chinmay,

I can see that there is a valid, active Bitbucket Cloud workspace tied to the email that is associated with your community profile.

May I please know what is the error message that you are seeing when you try to login? Perhaps share a screenshot if you are able to?


- Ben (Bitbucket Cloud Support)

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events