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Unable to access my account

Chinmay Chiranjeeb
Chinmay Chiranjeeb
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August 25, 2023

Hi BitBucket team,

 

I had an old account with same email id. I forgot the password and signed up with Google SSO.

 

I cannot access the Bitbucket. other atlassian products seems to be working as expected.

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Ben
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 27, 2023

Hi Chinmay,

I can see that there is a valid, active Bitbucket Cloud workspace tied to the email that is associated with your community profile.

May I please know what is the error message that you are seeing when you try to login? Perhaps share a screenshot if you are able to?

Cheers!

- Ben (Bitbucket Cloud Support)

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