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SourceTree registration page is down

Balazs Szakmary May 18, 2014

Our users are unable to register SourceTree because the registration server is down, Atlassian ID's cannot be created on the website and in addition to all this, the support system fails to recognise our SEN and let me create a support request. Any ideas what to do in a case like this?

2 answers

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1 vote
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Balazs Szakmary May 18, 2014

Hi,

There was? something wrong with the signup process, seems to be an issue with id.atlassian.com. I signed up with a new address just now, the process ended with an error but I did get the welcome e-mail. (The problem was originally reported by one of our devs who pressed the sign up button in SourceTree.)

1 vote

Hey there,

It very rarely goes down - seems to be back up now though. We use Atlassian ID so you can just go direct to id.atlassian.comif sourcetreeapp.comis down.

Hope that helps

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