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Someone has already added that key as an access key to a repository.

LPMT Software Solution GmbH
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March 6, 2023

i get this error if  i want to add a account based ssh-key although there is no key like this.


What can i do here ?



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Nic Brough -Adaptavist-
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March 6, 2023

There's no easy way to work this out because the keys that belong to other accounts should not be shared.

If you shared the key with someone or used it with a different account, you should already know who it is.  If someone gave you the key, you will need to ask them.  

If you have no luck chasing it down, you can raise a support request with Atlassian, and they can search out the key for you and identify the account you shared it with.

If you don't want to spend ages chasing down the share, you can (and should) create a new key for your account and use that instead.

For a better explanation, see Theodora’s answer on

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