SQL server connection issues

Hi all,

I set up a new instance of stash, selected SQL server as the external database and entered all the details correctly.

The setup continued correctly and all was good...

until I shut down TomCat and restarted it. Then I started getting this error message.

A fatal error has occurred

The following problem occurred which prevents Atlassian Stash from starting correctly:

  • The database, as currently configured, is not accessible.

I reinstalled stash from scratch and tried again, just stopping and starting TomCat and got the same error.

Can anyone provide any insight?


2 answers

1 accepted

Worked it out. The stash-config.properties contained this:


which has an unescaped \ in it. I put in an extra one to make it:


and it worked fine when I restarted TomCat.

Obviously the setup procedure sets up the connection correctly but the restart which reads this file doesn't.

Hi gkennedy1,

This is a known issue in Stash 2.1 due to new MSSQL drivers.




1 vote
Bryan Turner Atlassian Team Feb 26, 2013


Unfortunately, the reason this happened is that you're using a "feature" Stash actually doesn't have; it just happens to accidentally work correctly on the setup and migration screens. I assume you entered "servername\instance" in the hostname box, since Stash doesn't have a separate text field for instance names. This usage is not actually supported. Stash just doesn't have an explicit check to prevent \ in the hostname. Because it's not supported, when the setup/migration changes are persisted to stash-config.properties, the \ is not escaped because it was not expected to be there.

You may want to vote for/watch https://jira.atlassian.com/browse/STASH-3108, which is the issue that was created to track this.

Apologies for the inconvenience!
Bryan Turner

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