Not receiving invitation emails from Atlassion for bitbucket access

[Sameer Mandal]

New user (j*****i@a****s.com) not receiving any emails from Atlassian. Can you pls help here.

It could be the reason that user have tried multiple times to login Bitbucket before clicking on actual invitation. Also neither she is getting any password recovery email from bitbucket.

Thanks,

Sameer Mandal

[Ana Retamal · Accepted solution]

Hi @Sameer Mandal , thanks for reaching out.

Yesterday we received the same request, probably from one of your colleagues. To be more effective on this matter, I'd recommend that we join forces and work together on this, so please if you have any new inputs let us know through the original thread: https://community.atlassian.com/t5/Bitbucket-questions/Not-able-to-receive-email-verification/qaq-p/1163189. Let's continue our conversation there :)

Also, for security reasons, I'll mask the email address of the user. 

Best regards,

Ana

[Sameer Mandal]

Thanks a lot Ana. Appreciate your quick response to the solution.

Thanks,

Sameer Mandal

[Ana Retamal]

Happy to help, Sameer!