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Not changed academic plan.

DO KWANMOK
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June 10, 2024

화면 캡처 2024-06-11 095600.png화면 캡처 2024-06-11 095607.png

 

Hello.

I created a bitbucket account with the email address of a Korean university that ends with ~~.ac.kr .

I received a notification that the email address was changed from Free plan to academic plan, but it still looks like Free plan in my workspace setting.

How can I solve this problem?

1 answer

0 votes
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 11, 2024

Hi DO,

Your personal user account is on the Academic plan, but the team workspace you've created is currently not.

You'll need to apply for this workspace to be Academic by contacting our customer advocacy team through a license request:

I hope this helps.

Cheers!

- Ben (Bitbucket Cloud Support)

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