Not able to send access requests

[Carmel Hayes]

I've tried to send invitations for other to join a board but keep getting an error message saying - Something went wrong, we couldn't send any access requests or invitations. Contact admin for help. Any ideas on how to solve this would be great. 

[Caroline R]

Hi, @Carmel Hayes,

I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter on two different platforms, let’s focus on the ticket instead.

Once the ticket is resolved, feel free to share the resolution here to help other community members that may have the same issue.

Kind regards,
Caroline