Not able to give permission to other users for my forked repository

[Niharika Gupta]

Not able to give permission to other users for my forked repository. 

Though my organization has already paid for it, all others are able to do that.

Regards

Niharika Gupta

[Ana Retamal]

Hi Niharika, welcome to the Atlassian Community :) I've checked your Bitbucket account (associated to this email address) and I could see it's in the free plan and you already reached the maximum of 5 users. If you want to add more users to this repo, you'll need to upgrade your plan.

You said your organization already paid for that, maybe you're using the wrong account? Can you confirm that for us?

Kind regards,

Ana

[Niharika Gupta]

Hi Ana,

I am using the right account and I am using since 2 years and didn't face this issue earlier. I am facing this issue since last two weeks. Please help me in this.

Thanks & Regards

Niharika Gupta

[Ana Retamal]

Hi Niharika, as I said you've reached the maximum of 5 users for this account and, since you're in the free plan, you won't be able to add more users. You'll need to upgrade your account to the Standard plan to be able to add more users to your repositories, or revoke someone's access to free up a spot.

You can upgrade your plan by navigating to your Avatar (bottom left corner) > Bitbucket settings > Plan details. You can find more info at Bitbucket pricing. Let us know if you need any help with the upgrade.

Hope that helps!

Ana

[Niharika Gupta]

Thanks, Ana! The issue is resolved now.

[Ana Retamal]

Glad to hear that, Niharika! 

Have a nice evening :)

Ana