My webpage is not shown anymore

marcwijnand March 28, 2023

My <name>.bitbucket.io project contains an index.html file in order to create a webpage <name>.bitbucket.io. Since some days, when trying to access the webpage, https://bitbucket.org/product/ is opened instead.

3 answers

1 accepted

1 vote
Answer accepted
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 30, 2023

Hello @marcwijnand ,

Welcome to the Community!

We had a temporary issue that was affecting static websites hosted in Bitbucket Cloud, but our engineering team already deployed a fix for it, so you should be able to access your webpage as usual again. Please let me know in case you are still encountering the issue.

Thank you, @marcwijnand

Patrik S

1 vote
hATrayflood March 28, 2023

I have same problem.

when access static text on .bitbucket.io by System.Net.WebRequest (.net framework 4.5.2), recieve html of https://bitbucket.org/product/ instead of original text.

not always, seems random or periodically.

hATrayflood March 28, 2023

good response header

x-usage-quota-remaining: 999096.668
vary: Accept-Language, Origin, Accept-Encoding
x-usage-request-cost: 921.00
x-b3-traceid: 8ef4a988808f8917
x-usage-output-ops: 0
x-used-mesh: False
x-dc-location: Micros-3
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
x-usage-user-time: 0.023416
x-usage-system-time: 0.004214
x-served-by: 47c3998ca50c
x-envoy-upstream-service-time: 72
content-language: en
x-view-name: bitbucket.apps.hosted.views.serve
x-static-version: fdb44d60f5b8
x-render-time: 0.060240983963012695
Connection: Keep-Alive
x-usage-input-ops: 0
x-version: fdb44d60f5b8
x-request-count: 3474
X-Cache-Info: cached
Accept-Ranges: bytes
Content-Length: 1370
Cache-Control: max-age=900
Content-Type: text/plain; charset=utf-8
Date: Tue, 28 Mar 2023 11:55:03 GMT
ETag: "20475b348f982a611033192ff6b2cc94"
Last-Modified: Mon, 27 Mar 2023 13:51:43 GMT
Server: envoy

bad response header

vary: Accept-Encoding, Referer
X-B3-TraceId: 75d3f7f2d391fa22
content-security-policy: frame-ancestors 'none';
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
pragma: no-cache
x-envoy-upstream-service-time: 30
x-magnolia-registration: Registered
Connection: keep-alive
Cache-Control: no-cache, no-store, must-revalidate, max-age=0
Content-Type: text/html;charset=UTF-8
Date: Tue, 28 Mar 2023 12:03:26 GMT
Set-Cookie: atlCohort={"bucketAll":{"bucketedAtUTC":"2023-03-28T12:03:26.579Z","version":"2","index":60,"bucketId":0}}; Max-Age=315360000; Domain=bitbucket.org; Path=/; Expires=Fri, 25 Mar 2033 12:03:26 GMT,ajs_anonymous_id=%225ae14da5-bc80-6535-c16e-0efd3856f895%22; Max-Age=315360000; Domain=bitbucket.org; Path=/; Expires=Fri, 25 Mar 2033 12:03:26 GMT,bxp_gateway_request_id=d3e84aa1-179e-5f94-c4ae-fa251efc263e; Max-Age=300; Domain=bitbucket.org; Path=/; Expires=Tue, 28 Mar 2023 12:08:26 GMT
Server: envoy
last-modified: Mon, 27 Mar 2023 19:33:17 GMT
x-frame-options: deny
x-powered-by: Express
X-Cache-Info: not cacheable; response specified "Cache-Control: no-cache"
Content-Length: 116185
hATrayflood March 28, 2023

site top returns very bad response now when signed-in.

GET https://<name>.bitbucket.io/
302 Found
location: https://<name>.bitbucket.org/hosted/

GET https://<name>.bitbucket.org/hosted/
301 Moved Permanently
location: https://bitbucket.org

GET https://bitbucket.org/
302 Found
location: /<name>/workspace/overview
1 vote
Jerryton Surya
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 28, 2023

Hi @marcwijnand welcome to the community 

Can you try these steps 

  1. Double-check that the index.html file is still present in your project's repository and that it hasn't been deleted or modified.
  2. Make sure that the DNS configuration for your website is correct. This can typically be done through your domain registrar or hosting provider's control panel.
  3. Clear your browser's cache and try accessing your website again. It's possible that your browser is still caching an old version of the DNS information.
  4. Try accessing your website from a different browser or device to see if the issue is localized to a specific browser or device.
  5. Contact Bitbucket support for further assistance if none of the above steps solve the issue.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events