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I'm not receiving bitbucket invitations on my mail

Gerlad Nartey
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June 28, 2024

Hi
Please my colleagues have been trying to send me an invitation mail to access the repository and i'm still not receiving the mail

Pls help
Gerald

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 30, 2024

G'day, @Gerlad Nartey 

Welcome to the community!

Could you please check your spam folder, others, or any folder in your mailbox? I can see we had no issue sending the email, so it's likely that the email we sent is being redirected somewhere in your mailbox.

Potentially, if you have a filter, this may redirect the invite email, so I suggest running a search on all your folders within your mailbox or trying to search for the "@am.atlassian.com" domain for a sender email.

Let me know how it goes.

Regards,
Syahrul

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