I'm getting the error "We can’t log you in now"

Isikawa_ Eliana
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February 7, 2024

Hello,

I'm getting the error "We can't log you in right now. Please contact your administrator. Give them this error identifier: ee07d693-ad7e-9ebe-16ace4e85aad".

Last access was a long time ago.  

2 answers

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 7, 2024

Hi Eliana,

Are you referring to Bitbucket Cloud or Bitbucket Server/Data Center (Stash)? I cannot see any Bitbucket Cloud subscription for your organisation.

Cheers!

- Ben (Bitbucket Cloud Support)

 

0 votes
Nic Brough -Adaptavist-
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February 7, 2024

Welcome to the Atlassian Community!

This is what it says it is - you need to talk to the admins.  However, with that error identifier, you probably need to talk to the system administrators, who are Atlassian, not your organisation.

You will need to raise this with Atlassian at https://support.atlassian.com/contact

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