I cannot log into my Bitbucket account

[Scott Lyon]

I'm unable to log into my free Bitbucket account (but I can log into my Atlassian account). I'm guessing (based on the following posting) that my account is inactive, but I cannot figure out how to re-activate it on my own.

https://community.atlassian.com/t5/Bitbucket-questions/Can-t-log-in-to-my-bitbucket-account/qaq-p/1971607

[Syahrul · Accepted solution]

G'day @Scott Lyon 

Welcome to the community!

It seems that your account was deactivated, which prevented you from logging in. I have reactivated your account.

Could you please try to log in again and let me know how it goes?

Regards,
Syahrul

[Scott Lyon]

Yes, that fixed it! Thank you!

Now that said, it seems like this happens on occasion to people - would it make sense to have a way for someone to re-activate their own account, without having to bother customer support?

Thanks!

[Gadget Club]

please visit this thread https://community.atlassian.com/t5/Bitbucket-questions/I-can-t-log-into-my-bitbucket-account/qaq-p/2644324 

[Scott Lyon]

Thank you, but that thread seems to confirm the same as I've seen in several other threads along the same lines - my account is likely deactivated/dormant and needs to be reactivated by Atlassian support.

[Gadget Club]

@Brant Schroeder