Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

I cannot add my ssh key as apparently it has already been added

Patrick El Hage
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 19, 2022

Adding my ssh key leads me to the error "Someone has already added that SSH key". The recommended solution of sshing into git@bitbucket.org to find the account associated with the key does not work. I have checked for potential other personal accounts on bitbucket and cannot find any let alone any that have that ssh key. How can I find out what account is using my key ?

1 answer

0 votes
Caroline R
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 20, 2022

Hi, @Patrick El Hage, welcome to Atlassian Community! 

As we will need to know the public ssh key to further investigate this case, I have created an internal ticket for you using the email of your community account, so you don't have to share this information here. 

You should have received an email with a link to the support ticket. Just in case you haven't received it, please feel free to let me know and I can post the ticket URL here. The ticket will be visible only to you and Atlassian staff, no one else can view its contents even if they have the URL.

Please feel free to let me know if you have any questions.

Kind regards,
Caroline

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events