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I cannot add my ssh key as apparently it has already been added

Adding my ssh key leads me to the error "Someone has already added that SSH key". The recommended solution of sshing into to find the account associated with the key does not work. I have checked for potential other personal accounts on bitbucket and cannot find any let alone any that have that ssh key. How can I find out what account is using my key ?

1 answer

0 votes
Caroline R Atlassian Team Sep 20, 2022

Hi, @Patrick El Hage, welcome to Atlassian Community! 

As we will need to know the public ssh key to further investigate this case, I have created an internal ticket for you using the email of your community account, so you don't have to share this information here. 

You should have received an email with a link to the support ticket. Just in case you haven't received it, please feel free to let me know and I can post the ticket URL here. The ticket will be visible only to you and Atlassian staff, no one else can view its contents even if they have the URL.

Please feel free to let me know if you have any questions.

Kind regards,

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