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I can't login to my account

Yolanda Galera
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I'm New Here
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July 15, 2022

Hello,

I can't login with my personal account to access Bitbucket anymore and I get stuck at this screen:

CapturaLoginBitbucket.PNG

 

I don't know what else I can do to log in in bitbucket.

 

Regards,

Yolanda.

1 answer

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 15, 2022

Hi Yolanda,

Your Bitbucket Cloud account was set to inactive, which I believe is the reason for the error you are seeing.

I went ahead and reactivated it, could you please try to log in now and let me know how it goes?

Kind regards,
Theodora

Yolanda Galera
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 4, 2022

Hi Theodora, 

 

It's solved now, I can access the bitbucket account :)

 

Thanks!

Yolanda.

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