Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to recover old repositories from my account? (Deleted by not logging in?)

I have not logged for a long time (3 years or so). Now I logged back into my account, no repositories were found. How can I get them back? Is that normal? Deleted by not logging in? Can they be recovered?

1 answer

1 accepted

0 votes
Answer accepted

Hi @twoelz  ,

I assume that your question concerns your Bitbucket Cloud account with the same email as your community account?

If this is the case, I can see that this account used to own several Mercurial repositories. Are they the ones you are referring to?

We have deprecated support for Mercurial repositories, we made an announcement about this in 2019:

and since July 8th, 2020 Mercurial repos have no longer been accessible.

If these are the repos you are missing, you can open a support ticket with Bitbucket Cloud support team, and request if it's possible that they provide you with a copy of these repos, if you don't have any local backup. You can open a support ticket via, in "What can we help you with" select "Technical issues and bugs" and then Bitbucket Cloud as product.

Please feel free to let me know if you have any questions.

Kind regards,

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bitbucket

📣 Calling Bitbucket Data Center customers to participate in research

Hi everyone, Are you Bitbucket DC customer? If so, we'd love to talk to you! Our team wants to dive deep to understand your long-term plans regarding Bitbucket DC and Atlassian Cloud. Do you plan...

100 views 2 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you