I have not logged for a long time (3 years or so). Now I logged back into my account, no repositories were found. How can I get them back? Is that normal? Deleted by not logging in? Can they be recovered?
Hi @twoelz ,
I assume that your question concerns your Bitbucket Cloud account with the same email as your community account?
If this is the case, I can see that this account used to own several Mercurial repositories. Are they the ones you are referring to?
We have deprecated support for Mercurial repositories, we made an announcement about this in 2019:
and since July 8th, 2020 Mercurial repos have no longer been accessible.
If these are the repos you are missing, you can open a support ticket with Bitbucket Cloud support team, and request if it's possible that they provide you with a copy of these repos, if you don't have any local backup. You can open a support ticket via https://support.atlassian.com/contact/#/, in "What can we help you with" select "Technical issues and bugs" and then Bitbucket Cloud as product.
Please feel free to let me know if you have any questions.
Hi everyone, Are you Bitbucket DC customer? If so, we'd love to talk to you! Our team wants to dive deep to understand your long-term plans regarding Bitbucket DC and Atlassian Cloud. Do you plan...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events