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How do I recover an account that was stolen?

Stoner Games
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 1, 2024

How do I get support to give me back access to an account that was stolen?

When I try to login to one of my accounts it says the email does not exist. However I know it does, I had committed code into it. But I had not yet enabled 2FA

Someone has hacked my account please help point me in the right direction to contact support about it

2 answers

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 1, 2024

Hey @Stoner Games 

I have raised a support ticket on behalf of you, you can track them at:

https://support.atlassian.com/requests

Regards,
Syahrul

0 votes
Laurie Sciutti
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July 1, 2024

Hello @Stoner Games and welcome to the Community!  This sounds like something with which you'll need to have Atlassian Support assistance.

Stoner Games
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 1, 2024

I've looked through there before posting here, and there is nothing about stolen accounts or even an email to contact...

Thanks

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