It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I find out the bitbucket team owner email address?

The situation:

  • I am a contractor.
  • Historically, I have admin rights to a repository on Bitbucket.
  • The repository is under a team that belongs to the company I work for.
  • The team is maxed out on user accounts, and cannot add new people. I get "'UserProfile' object has no attribute 'profile'", looks like BitBucket Issue #15312)
  • The company can't recall which email they used for creating the team (?!!! yeah, exactly).

I have a lot of things set up, including Jenkins CI, that are dependent on the repository and don't want to transfer or fork it, if at all possible.

I wonder if there is any way to recover the email associated with the team account? Or is it lost forever?


1 answer

0 votes
Ana Retamal Atlassian Team Dec 15, 2017

Hi Daniil! Team accounts no longer have email addresses associated to them, instead individual users use their email addresses to access the team. In this case you'll need to figure out who is (or are) the admin of the team, and this person will be able to do the changes and increase the plan if necessary. 

Do you think it will be possible for you to find that?

Let us know if you need any help :)

Best regards,


Hello Ana,

I have some kind of same issue with Daniil. I am not sure by whom team is created. Is there any way I can figure out email ID who created team so I can contact get some task done??




Like # people like this

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Bitbucket

Contest: Share your custom Bitbucket Pipe and win

Announced in this blog, this holiday season we’re celebrating all things CI/CD and between now and the end of 2019 we’ll be showcasing content, use cases, feature announcements and more. One featur...

559 views 2 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you