How can I transfer or assign Billing Administration to someone else?

Stephen del Rosario
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July 22, 2024

 

I am not the Billing Admin--nor am I the Technical Contact for 

 

<redacted for privacy>

But I am the Technical Contact/Admin for all our Atlassian products.

But I am required to present an invoice for the monthly amount charged to the credit card of one of our Directors. How can I assign this to me or our Atlassian account? Edwin Jewell who is both the Billing Admin and Technical Contact is no longer with the organization--it's been more than a year.

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Hans Polder
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July 23, 2024

@Stephen del Rosario ,

Welcome to the community! Keep in mind that this is a public forum, so you might not want to share SEN-numbers or names of contacts in your organization. 

This seems like a question for Atlassian Support, they can assist you while having access to your environment, providing the best fitting solution. You can contact them on https://support.atlassian.com.

Best of luck!

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