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Cannot login to my account

Samuel Smith
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 2, 2024

Every time I try to login to Bitbucket Web using my Atlassian account I get the following error message...

Screenshot 2024-04-12 143120.png

I suspect my account has been inactive for a long time. Could someone re-enable it for me.

Thank you.

1 answer

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1 vote
Answer accepted
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 3, 2024

Hi Samuel and welcome to the community!

Your Bitbucket Cloud account was indeed in a dormant state. I went ahead and reactivated it.

Could you please try logging in when you have some time and let me know if the issue is resolved?

Kind regards,
Theodora

Samuel Smith
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 9, 2024

Thank you Theodora.

I am now back into my account. 😀

 

Sam

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