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Cannot log into Bitbucket

Arun Satyal
Arun Satyal
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March 3, 2024
Hi team,

I cannot log into my Bitbucket account. I remember that I was inactive since around 2015. I am getting this message:


You may run into this issue when you use specific browsers or add-ons that hide the referrer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.


Please help me
Thanks 
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Laurie Sciutti
Laurie Sciutti
Community Leader
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March 3, 2024

Hi @Arun Satyal and welcome to the Community!  Your account may be inactive so you'll need Atlassian Support assistance.  Maybe @Patrik S or @Theodora Boudale can assist.

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Ben
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 4, 2024

Hi @Arun Satyal !

I've just re-activated your account, it was dormant like you had mentioned. May you please attempt to log back in?

Cheers!

- Ben (Bitbucket Cloud Support)

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