Can't receive any email from Atlassian/Bitbucket (even reset password)

[sandro.leitao]

Hi,

I tried to reset my password but apparently I'm not receiving any email. I've checked the inbox folder, spam folder, even trash. I tried a few times already, but there's no clue about the email.

Curiously I noticed that I'm not receiving any type of email from Bitbucket too (a colleague of mine invited me to some repo and I didn't received the invite on my email too).

Also when I signed up I never got the verification email, which is a bit strange. Am I stuck on Atlassian emailing system, maybe?

Many thanks in advance!

[Ana Retamal]

Welcome to the Community, Sandro

I've seen you've submitted multiple messages to our Support portal in regards to this issue. If you still need assistance, please follow up with my colleagues so they can continue helping you with your password. 

If you need anything else, feel free to submit a new question!

Best regards,

Ana