Can't delete a repository as UI won't load

kmorris February 3, 2025

Hello.

I have a repository that when I click the link to go into the repo, the UI just has a spinner that never loads. I don't have an issue with any other repositories, just the one.

One thing to note, I did try to clone the repo based on the name but I got the following error:

```
Cloning into 'REDACTED'... This repository is currently not available. fatal: Could not read from remote repository. Please make sure you have the correct access rights and the repository exists
```

1 answer

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 5, 2025

Hi and welcome to the community!

Could you please share the repo slug and workspace ID where this repo belongs, but masked (i.e. with some asterisks hiding some characters, not revealing the whole workspace id and repo name)?

This info is in the repo URL. E.g. if the URL is https://bitbucket.org/some-workspace/some-repo/src/main/ then some-workspace is the workspace ID and some-repo is the repo slug.

I've seen such an error occur mainly with imported repositories where the import failed. However, I don't see any such repository among the ones you have access to, so I'd need to know which repo you are referring to, to check its status.

Kind regards,
Theodora

kmorris February 5, 2025

Hi @Theodora Boudale,

Thank you for the reply. Here is the URL to the repository in the UI. Does this give you the information you need?

<url_removed>

I'm assuming:

  • Workspace: <redacted>
  • Slug: <redacted>

Thank you in advance for your help.

Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 7, 2025

Hi @kmorris,

Thank you for the info. I edited the info since I have identified the repo.

This repo is indeed stuck in an "Importing" state, I missed it earlier. The import task failed and the repo has a size of 0 bytes (meaning that no data was imported).

Such repos where the import task failed cannot be deleted by end users, but I can delete it for you.

Would it be ok with you if I delete this repo?

Kind regards,
Theodora

kmorris February 7, 2025

@Theodora Boudale Thank you for your help. Yes, can you please delete that repository?

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