Can't create a trigger for GitHub

[Marc Fielding]

Heya,

So I'm trying to create a workflow that moves a ticket from To-do to in progress when someone creates a new a branch, I've connected JIRA using the JIRA git plugin but when I go to triggers the 'Add Trigger' button is greyed out?

The docs seem to imply you can use triggers with GitHub?

Cheers

Marc

[BillyP · Accepted solution]

Marc, 

May be a silly question, but have you already configured Github to interact with JIRA?  

I'm not sure the plugin handles this part of the configuration.

-Billy

[Marc Fielding]

Hey Billy,

So it turns out the documentation is a bit misleading - I installed the Jira GitHub plugin from big brass band thinking that's all I needed, you need to connect via DVCS connector on jira cloud. 

https://confluence.atlassian.com/adminjiracloud/connect-jira-cloud-to-github-814188429.html

Thank you very much for you help, I'm very sorry I didn't update the sooner but I've been very busy!

Cheers

Marc

[BillyP]

Sure thing Marc!  Here to help!

[BillyP]

Hi Marc, 

Which version of JIRA are you using? Are you in cloud or on premise ?  I'm checking this page while I chat with you :)

https://confluence.atlassian.com/adminjiraserver075/configuring-workflow-triggers-935391509.html

Billy

[Marc Fielding]

Hey Billy,

Yeah I found that guide, I click the transition and then select triggers but can't add any - it's cloud jira.

Thanks

Marc