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Can not login to my account

After registering at https://bitbucket.org/ I can't log in into my account, When i try I get a window with information https://s3.amazonaws.com/tz9i2p4ymw/i29u53w339hq37d147.jpg I didn’t receive such a code and therefore I can not log in. I also received email yesterday https://s3.amazonaws.com/tz9i2p4ymw/29l73f66jsr2w9652k2pm4.jpg But I still haven't received the recovery code. Can you help me?

2 answers

Hello, sorry for the belated answer. Yes, I received everything and was already able to log into my account. Thank you!!

0 votes

Hi @Olga Granchenko and welcome to the community.

Does this concern the Bitbucket Cloud account with the same email as your Community account?

Checking in our system, I can see that the recovery email was sent about 19 hours ago.

Could you please confirm if you have received it and if you've been able to access your account?

Kind regards,
Theodora

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