Can not login bitbucket

[Yue Li]

I' sure that i have the access to birbucket, however can not login , passward is not correct and can not reset the password. how can i deal with this problem, my wiw ID is YUELI10

[Perisic Nikola]

Welcome to the community @Yue Li !

Since you have tried with the forgot password method as well and that didn't work, you can refer to this page where other users have the same problem: https://community.atlassian.com/t5/Bitbucket-questions/Can-t-login-to-bitbucket/qaq-p/2536399

I will tag Atlassian for higher visibility of this issue.

If you don't get your account reactivated, you can raise a ticket for them to reactivate it for you here: https://support.atlassian.com/contact/#/

[Yue Li]

Many thanks,  but how to reset password, i forgot password

and i try to raise a ticket, however i have no idea about URL

there is a quesiong What is your workspace URL?

[Perisic Nikola]

To reset the password, on the left corner of your screen you will see the Forgot your password blue link.