Bitbucket server threw the attached error when Plugin manager was upgraded to v3.0.5

[admin admin]

2019-07-30 13:54:05,886 WARN [http-nio-7990-exec-38] USER @UZO5GYx834x7549029x5 tmgyqj 10.10.40.74,10.10.20.15 "GET /rest/plugins/1.0/installed-marketplace HTTP/1.1" com.atlassian.upm.pac.PacClientImpl The request to check for add-on updates may take longer than expected because 91 user-installed add-ons are installed. This may impact the performance of loading the Manage Add-ons page.
2019-07-30 13:54:52,747 ERROR [ThreadPoolAsyncTaskExecutor::Thread 68] c.a.plugin.osgi.factory.OsgiPlugin Unable to start the plugin container for plugin 'com.atlassian.upm.atlassian-universal-plugin-manager-selfupdate-plugin'
org.springframework.beans.factory.BeanDefinitionStoreException: Unexpected exception parsing XML document from URL [bundle://152.0:0/META-INF/spring/atlassian-plugins-component-imports.xml]; nested exception is java.lang.IllegalStateException: The bundle is uninstalled.
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.doLoadBeanDefinitions(XmlBeanDefinitionReader.java:414)
at org.eclipse.gemini.blueprint.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:170)
at org.eclipse.gemini.blueprint.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:140)
at org.springframework.context.support.AbstractRefreshableApplicationContext.refreshBeanFactory(AbstractRefreshableApplicationContext.java:129)
at org.springframework.context.support.AbstractApplicationContext.obtainFreshBeanFactory(AbstractApplicationContext.java:614)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.access$800(AbstractDelegatedExecutionApplicationContext.java:60)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext$3.run(AbstractDelegatedExecutionApplicationContext.java:242)
at org.eclipse.gemini.blueprint.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.startRefresh(AbstractDelegatedExecutionApplicationContext.java:220)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.stageOne(DependencyWaiterApplicationContextExecutor.java:224)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.refresh(DependencyWaiterApplicationContextExecutor.java:177)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.refresh(AbstractDelegatedExecutionApplicationContext.java:157)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager$1.run(LifecycleManager.java:207)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.lang.Thread.run(Thread.java:748)
... 6 frames trimmed
Caused by: java.lang.IllegalStateException: The bundle is uninstalled.
at org.apache.felix.framework.Felix.getBundleResources(Felix.java:1624)
at org.eclipse.gemini.blueprint.util.BundleDelegatingClassLoader.getResources(BundleDelegatingClassLoader.java:185)
at org.springframework.core.io.support.PropertiesLoaderUtils.loadAllProperties(PropertiesLoaderUtils.java:177)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins$Plugin.resolve(NamespacePlugins.java:77)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins$5.operate(NamespacePlugins.java:209)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins$5.operate(NamespacePlugins.java:205)
at org.eclipse.gemini.blueprint.extender.internal.support.LazyBundleRegistry.apply(LazyBundleRegistry.java:159)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins.doResolve(NamespacePlugins.java:205)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins.resolve(NamespacePlugins.java:169)
at org.eclipse.gemini.blueprint.context.support.TrackingUtil$OsgiServiceHandler.invoke(TrackingUtil.java:106)
at org.eclipse.gemini.blueprint.context.support.DelegatedNamespaceHandlerResolver.resolve(DelegatedNamespaceHandlerResolver.java:55)
... 15 common frames omitted
2019-07-30 13:54:52,777 ERROR [ThreadPoolAsyncTaskExecutor::Thread 68] o.e.g.b.e.i.s.ExtenderConfiguration Application context refresh failed (NonValidatingOsgiBundleXmlApplicationContext(bundle=com.atlassian.upm.atlassian-universal-plugin-manager-selfupdate-plugin, config=osgibundle:/META-INF/spring/*.xml))
org.springframework.beans.factory.BeanDefinitionStoreException: Unexpected exception parsing XML document from URL [bundle://152.0:0/META-INF/spring/atlassian-plugins-component-imports.xml]; nested exception is java.lang.IllegalStateException: The bundle is uninstalled.
at org.eclipse.gemini.blueprint.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:170)
at org.eclipse.gemini.blueprint.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:140)
at org.springframework.context.support.AbstractRefreshableApplicationContext.refreshBeanFactory(AbstractRefreshableApplicationContext.java:129)
at org.springframework.context.support.AbstractApplicationContext.obtainFreshBeanFactory(AbstractApplicationContext.java:614)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.access$800(AbstractDelegatedExecutionApplicationContext.java:60)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext$3.run(AbstractDelegatedExecutionApplicationContext.java:242)
at org.eclipse.gemini.blueprint.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.startRefresh(AbstractDelegatedExecutionApplicationContext.java:220)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.stageOne(DependencyWaiterApplicationContextExecutor.java:224)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.refresh(DependencyWaiterApplicationContextExecutor.java:177)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.refresh(AbstractDelegatedExecutionApplicationContext.java:157)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager$1.run(LifecycleManager.java:207)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.lang.Thread.run(Thread.java:748)
... 6 frames trimmed
Caused by: java.lang.IllegalStateException: The bundle is uninstalled.
at org.apache.felix.framework.Felix.getBundleResources(Felix.java:1624)
at org.eclipse.gemini.blueprint.util.BundleDelegatingClassLoader.getResources(BundleDelegatingClassLoader.java:185)
at org.springframework.core.io.support.PropertiesLoaderUtils.loadAllProperties(PropertiesLoaderUtils.java:177)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins$Plugin.resolve(NamespacePlugins.java:77)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins$5.operate(NamespacePlugins.java:209)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins$5.operate(NamespacePlugins.java:205)
at org.eclipse.gemini.blueprint.extender.internal.support.LazyBundleRegistry.apply(LazyBundleRegistry.java:159)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins.doResolve(NamespacePlugins.java:205)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins.resolve(NamespacePlugins.java:169)
at org.eclipse.gemini.blueprint.context.support.TrackingUtil$OsgiServiceHandler.invoke(TrackingUtil.java:106)
at org.eclipse.gemini.blueprint.context.support.DelegatedNamespaceHandlerResolver.resolve(DelegatedNamespaceHandlerResolver.java:55)
... 15 common frames omitted
2019-07-30 13:54:52,779 ERROR [ThreadPoolAsyncTaskExecutor::Thread 68] o.e.g.b.e.i.d.s.DependencyWaiterApplicationContextExecutor Unable to create application context for [com.atlassian.upm.atlassian-universal-plugin-manager-selfupdate-plugin], unsatisfied dependencies: none
org.springframework.beans.factory.BeanDefinitionStoreException: Unexpected exception parsing XML document from URL [bundle://152.0:0/META-INF/spring/atlassian-plugins-component-imports.xml]; nested exception is java.lang.IllegalStateException: The bundle is uninstalled.
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.doLoadBeanDefinitions(XmlBeanDefinitionReader.java:414)
at org.eclipse.gemini.blueprint.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:170)
at org.eclipse.gemini.blueprint.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:140)
at org.springframework.context.support.AbstractRefreshableApplicationContext.refreshBeanFactory(AbstractRefreshableApplicationContext.java:129)
at org.springframework.context.support.AbstractApplicationContext.obtainFreshBeanFactory(AbstractApplicationContext.java:614)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.access$800(AbstractDelegatedExecutionApplicationContext.java:60)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext$3.run(AbstractDelegatedExecutionApplicationContext.java:242)
at org.eclipse.gemini.blueprint.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.startRefresh(AbstractDelegatedExecutionApplicationContext.java:220)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.stageOne(DependencyWaiterApplicationContextExecutor.java:224)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.refresh(DependencyWaiterApplicationContextExecutor.java:177)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.refresh(AbstractDelegatedExecutionApplicationContext.java:157)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager$1.run(LifecycleManager.java:207)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.lang.Thread.run(Thread.java:748)
... 6 frames trimmed
Caused by: java.lang.IllegalStateException: The bundle is uninstalled.
at org.apache.felix.framework.Felix.getBundleResources(Felix.java:1624)
at org.eclipse.gemini.blueprint.util.BundleDelegatingClassLoader.getResources(BundleDelegatingClassLoader.java:185)
at org.springframework.core.io.support.PropertiesLoaderUtils.loadAllProperties(PropertiesLoaderUtils.java:177)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins$Plugin.resolve(NamespacePlugins.java:77)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins$5.operate(NamespacePlugins.java:209)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins$5.operate(NamespacePlugins.java:205)
at org.eclipse.gemini.blueprint.extender.internal.support.LazyBundleRegistry.apply(LazyBundleRegistry.java:159)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins.doResolve(NamespacePlugins.java:205)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins.resolve(NamespacePlugins.java:169)
at org.eclipse.gemini.blueprint.context.support.TrackingUtil$OsgiServiceHandler.invoke(TrackingUtil.java:106)
at org.eclipse.gemini.blueprint.context.support.DelegatedNamespaceHandlerResolver.resolve(DelegatedNamespaceHandlerResolver.java:55)
... 15 common frames omitted

[Stephen Sifers]

Hello Shane,

Thank you for sending over the error that you’re seeing upon attempting to update the UPM. The error: 

Unable to start the plugin container for plugin 'com.atlassian.upm.atlassian-universal-plugin-manager-selfupdate-plugin'

org.springframework.beans.factory.BeanDefinitionStoreException: Unexpected exception parsing XML document from URL [bundle://152.0:0/META-INF/spring/atlassian-plugins-component-imports.xml]; nested exception is java.lang.IllegalStateException: The bundle is uninstalled.

This might be thrown due to either corrupt plugin cache or conflict with one of your 91 add-ons. We would suggest entering Bitbucket into safe mode and then attempting to upgrade the UPM then. Once upgraded, you can test your add-ons to find which one may be causing the conflict with the UPM.

Here are the instructions for starting Bitbucket within safe mode:

To enable safe mode: 

1. From the top navigation bar in your application, choose the cog> Add-ons or Manage apps
2. Choose Enable safe mode at the bottom of the page.
   All user-installed apps are disabled and your application now runs in safe mode, as indicated by the message on the page.

You can now individually enable or uninstall apps.

Source documentation: Disabling and enabling apps

Regards,
Stephen Sifers

[admin admin]

Hi Stephens,

Thanks for the steps to enter safe mode.

To schedule my work and time appropriately, I am curious if there is any way to validate if there is corruption to the add-on cache, or if this is just the only known cause for an issue such as mine?

[admin admin]

OK, so I;
enabled safe-mode and reviewed the addons to update the 'Atlassian Universal Plugin Manager Plugin;
Finding no 'update' button available in safe mode, I then attempted to 'Exit safemode and restore previous configuration'
At which point the server threw this error;
'Transaction rolled back because it has been marked as rollback-only'

And it remains in Safe Mode.

[admin admin]

Scratch that, the web gui did not provide an update, but on some attempted operations it appears to be in operation mode again.