Account for automation with distribution list

Question

Hi,

Until now, I'm using my Bitbucket personal account (with an App Password) to setup my company CICD (Jenkins). I didn't find how to create a service account in Bitbucket Cloud (I guess I'm missing something as service account is quite basic).

Today I wanted to remove my personal account from our CICD setup, so I ended creating a specific Altassian / Bitbucket for this use case using a distribution list as account email.

But I never got the initial email from Atlassian to setup the account (try to make it resent a few time) and I confirm that the distribution list email works (even from outside my company).

So I start to wonder if there is a limitation with distribution list, can I use one to create a Atlassian / Bitbucket account ? if no how can I get a working account for my CICD setup ?

Thanks !
Edouard

joel_woods · Answer

Hi @Mark C i'm having exactly same issue...a distribution list has been created but when I try to sign up no email comes through. I've contacted support and I thought they had cleared it, would it be possible to check for me also?

Thank you

Mark Angelo Cerezo · Answer

Hi @Edouard Pagnier,

Great. Glad to know you're now finally able to create the account.

Do let me know if you have further questions that I can help with and feel free to mark this question as answered as well.

Regards,
Mark C

Edouard Pagnier_j7cjh8 · Answer

Hi @Mark C

Yes you're right, I actually write to the support team and they cleared it, so I was finally able to create the account.

Thanks,
Edouard