ALL MY SOURCE ARE GONE

matsekberg January 22, 2025

Sive the outage yesterday all my source in all my repos under the "source" link is gone. I can download branches from "downloads" and see "commits". But the "source" link gives an error code and tells me to contact support.

1 answer

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matsekberg January 22, 2025

Lost with safari on macos, ok with chrome. wtf

 

Skärmavbild 2025-01-22 kl. 03.20.09.png

Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 23, 2025

Hi @matsekberg 

Can you please attempt to clear your cache in any browsers that are causing errors and attempt to re-load that page?

Cheers!

- Ben (Bitbucket Cloud Support)

matsekberg January 27, 2025

Did that, no success.

These are example of a page lost, the index listing of wiki pages is ok but the page is lost, in chrome and safari:

<URL redacted>

 

This page is lost only in safari and ok in chrome:

<URL redacted>

Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 27, 2025

Hi @matsekberg,

I searched in our system for the error code you provided (the one along the message "Something went wrong"), but I didn't get any results. Could you please provide a few more error codes you get now when you try access the first page both from Safari and Chrome, and the second page from Safari? We cannot access your repo to test the behavior.

Are these issues reproducible if you use an Incognito / Private window in both Safari and Chrome?

Are you using the latest version of these browsers?

Just a heads up, I removed the URLs from your post to protect your privacy.

Kind regards,
Theodora

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