403 Forbidden Error on Bitbucket Webhook To Bamboo Server

[Jonathan Diaz]

Hello, 

I am trying to create a webhook that triggers a bamboo job when new code is committed to my bitbucket repo however I continue getting a 403 error when the webhook gets triggered. I followed these instructions 

Webhook Install Steps  

Here is a snippet from the error log. 

<div id="content">
<p>The following error was encountered while trying to retrieve the URL: <a href="http://10.187.55.108:8000/rest/bitbucket-cloud/latest/webhooks">http://10.187.55.108:8000/rest/bitbucket-cloud/latest/webhooks</a></p>

<blockquote id="error">
<p><b>Access Denied.</b></p>
</blockquote>

[Theodora Boudale]

Hi Jonathan and welcome to the community!

The IP you are using in the webhook URL, 10.187.55.108, is a private IP address that can be accessed from your local network. Bitbucket Cloud cannot reach a private IP address, it needs either a public IP or a domain name.

Kind regards,
Theodora