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Today I received an email from Atlassian that contained the words 'Tired of project managers pinging you? Create code-based triggers to automate your Jira ticket updates.'
As a Project / Program Manager for 25 years I have worked extremely hard to understand the engineers and developers who are key members of our team.
I could write an extremely long piece here but I will keep it simple.
As PM's we are constantly being asked by stakeholders and many that include a very small tolerance for technology.
"Where are we up to?, "Why cant I see whats going on?". etc etc etc
So when we 'ping' a key member of our team to ask where they are up to, its to support the endorsement we are constantly seeking from the sponsors and stakeholders of these projects.
So for you to headline an email with that statement, it does not help us and/or all the members in the team.
I found it immediately disappointing. I don't expect any response or am I requesting an action. Except I ask that just be aware that when we ask how things are going, we are asking in the context that the team member building what we need is okay with the task they have both in ability and mentally. If we dont share a conversation audibly then we as a society are failing each other.