Here is the screen:
As you see it requires an filling up an additional field which I have no way of filling?
I need to get rid of that field which is called,"Please enter the word as shown below"
There is a knowledge base article titled Captcha not showing after a couple of failed attempts that may help with this:
The first thing will be to check whether or not you are running bamboo on a supported JDK. This should usually be OpenJDK 1.7 or Oracle JDK 1.6 or 1.7. Check this on our Supported platforms page. Another root cause could be that your server is headless which means that there s no graphic environment to load the captcha service.
HOME/xml-data/configuration/administration.xml file and you will see a block:
<captchaConfiguration> <enableCaptcha>true</enableCaptcha> <enableCaptchaOnSignup>true</enableCaptchaOnSignup> <maxLoginAttempts>3</maxLoginAttempts> </captchaConfiguration>
change it to below and restart Bamboo to disable captcha so that you can get access
<captchaConfiguration> <enableCaptcha>false</enableCaptcha> <enableCaptchaOnSignup>true</enableCaptchaOnSignup> <maxLoginAttempts>3</maxLoginAttempts> </captchaConfiguration>
Now verify from your system information page whether you have this environment variable set: -Djava.awt.headless=true . If its not set, please set it based on the guide Configuring your system properties
Let me know if that helps. If not, take a look at the logs and see if you see anything similar to the log snippet from the article I referenced.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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