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Supported database HA platforms/configuration?

Justin McMillan October 17, 2024

My team is interested in setting up database HA for our Bamboo instance and have a choice between staying on MySQL or moving to PostgreSQL. We want to have our database be HA but also remain on a platform that will allow us to receive assistance from Atlassian support. At one time, we had a database HA solution for MySQL that used a technology called Percona, but I have been told that this technology is not supported by Atlassian (I have yet to find documentation that says as much).

It looks like MySQL offers an HA solution through InnoDB Cluster and PostgreSQL offers a variety of solutions from disk failover, filesystem replication, WAL, etc

I've done a bit of searching, but I can't seem to find any documentation that specifically deals with database HA, so my questions are:

  • Does Atlassian have a position on supported or recommended database HA platform/configuration for MySQL and PostgreSQL?
  • Are there HA solutions that Atlassian explicitly does not support?
  • Is database clustering supported?

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Shashank Kumar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 18, 2024

Hello Justin,

Welcome to Atlassian community.

Currently Clustered and High availability DB is not supported there are few feature request raised for the same which unfortunately has not gained much attention yet.

Regards,

Shashank Kumar

 

**please don't forget to Accept the answer if your query was answered**

Justin McMillan October 18, 2024

Thanks for the reply, this is helpful. I have two more questions:

  • Would we still be able to receive Atlassian support if we implemented database HA, even though it is not officially supported?
  • Does Bitbucket support database HA/clustering?
Shashank Kumar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 18, 2024

Hello Justin,

  • Would we still be able to receive Atlassian support if we implemented database HA, even though it is not officially supported?

I think the better place to ask this question would be to raise a support request with Atlassian Bamboo team and they can confirm on this, as far as I am aware Atlassian will not support any issues related to the DB which arises out of HA.

But you will receive support related to other issues.

  • Does Bitbucket support database HA/clustering?

As far as I am aware No, but you can confirm this in Bitbucket community to be sure or raise a support request with Bitbucket.

There is a feature request raised for this > https://jira.atlassian.com/browse/BSERV-11735

Regards,

Shashank Kumar

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