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Stucking Bamboo express installation

Andreas Müller-Blümlein September 6, 2017

Hi,

i have some trouble with my Bamboo Express installation for evaluation purposes. I  was following your get started documents until i experienced the Browser screen

"Please wait while Bamboo sets up your instance" hanging for very long.

In the TomCat window it states many Errors, seemingly related to a MailServerManager instanciation problem.

I attached everything i found relevant for this.

I hope someone could point me to what i am doing wrong.TomcatError.PNGBambooFreeze.PNG

1 answer

0 votes
Christian Glockner
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 6, 2017

Hi Andreas,

 

Can you post the contents of the bamboo-mail.cfg.xml file, which you'll find in the Bamboo home directory?

 

Cheers,

Christian

Premier Support Engineer

Atlassian

Andreas Müller-Blümlein September 6, 2017

Hi Christian,

thanks for your fast response.

I found no way to upload a file here so i provide  a link to it in the cloud. Hope that doesn't collide with any of the board rules.

I zipped the whole bamboo-home directory.

The file bamboo-mail.cfg.xml is empty unfortunately.

https://wetransfer.com/downloads/b3d72fb9bff2eb7b46e4d1f0cf047ce420170906124408/4132112f5ecc032eaae52537c69ff45820170906124408/a7074a

Christian Glockner
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 6, 2017

Hi Andreas,

The file shouldn't be empty, and I suspect that's what's causing the problem.

I suggest deleting the home directory altogether and starting over to see if that resolves the problem.

Cheers,

Christian

Premier Support Engineer

Atlassian

Andreas Müller-Blümlein September 6, 2017

Hi Christian,

i deleted the bamboo-home directory and restarted.

Now it works just fine.

Thank you.

Parijat chandra
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 6, 2019

I am also facing the same problem. Can you please check what's wrong going on ?

As soon as I copy paste license key and hit express install it stucks.

https://drive.google.com/drive/folders/1GdBTTaOlMmTqzQ2ZXW4-2ErEatiOmjOy?usp=sharing

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Vineesh June 30, 2019

I have the same problem, How do I solve this issue?

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