Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Problem with Bamboo Remote Agent on MAC OS Sierra

When I try to run an agent on a MAC i get the folling exception


INFO [WrapperSimpleAppMain] [AgentContext] Requesting fingerprint, url:
INFO [WrapperSimpleAppMain] [RemoteAgentHttpClientFactory] Creating a new HTTP client...
INFO [WrapperSimpleAppMain] [AgentContext] Authenticating against Bamboo server at
INFO [WrapperSimpleAppMain] [AgentContext] Successfully authenticated with Bamboo server
Exiting due to fatal exception.
java.lang.ArrayIndexOutOfBoundsException: 1
at com.atlassian.bamboo.agent.bootstrap.GetFingerprintResponse.<init>(
at com.atlassian.bamboo.agent.bootstrap.AgentContext.initFingerprint(
at com.atlassian.bamboo.agent.bootstrap.AgentContext.initServerSession(
at com.atlassian.bamboo.agent.bootstrap.AgentBootstrap.main(
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
FATAL [WrapperSimpleAppMain] [AgentBootstrap] Exiting due to fatal exception.


With Windows based agent everything works fine.

1 answer

1 vote
rsperafico Atlassian Team Oct 08, 2018

Hi @MatthiasRump,

The issue mentioned suggests a networking problem.

Please refer to Troubleshooting Remote Agents documentation.

Also, please make sure:

Kind regards,


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bamboo

Bamboo 101 Video

G’day Community! As we gear up to introduce Bamboo Data Center to the world, we wanted to make sure that we shared a bit more about Bamboo, the product. Our team has put together an overview video ...

219 views 4 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you