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Problem with Bamboo Remote Agent on MAC OS Sierra

When I try to run an agent on a MAC i get the folling exception

 

INFO [WrapperSimpleAppMain] [AgentContext] Requesting fingerprint, url: https://my.company.com/builds/agentServer/GetFingerprint.action?hostName=myhost.mycompany.net&version=3&agentUuid=47ccd75d-d0eb-46f5-9c25-13533f70deb5
INFO [WrapperSimpleAppMain] [RemoteAgentHttpClientFactory] Creating a new HTTP client...
INFO [WrapperSimpleAppMain] [AgentContext] Authenticating against Bamboo server at https://my.company.com/builds/agentServer/
INFO [WrapperSimpleAppMain] [AgentContext] Successfully authenticated with Bamboo server
Exiting due to fatal exception.
java.lang.ArrayIndexOutOfBoundsException: 1
at com.atlassian.bamboo.agent.bootstrap.GetFingerprintResponse.<init>(GetFingerprintResponse.java:24)
at com.atlassian.bamboo.agent.bootstrap.AgentContext.initFingerprint(AgentContext.java:119)
at com.atlassian.bamboo.agent.bootstrap.AgentContext.initServerSession(AgentContext.java:101)
at com.atlassian.bamboo.agent.bootstrap.AgentContext.run(AgentContext.java:88)
at com.atlassian.bamboo.agent.bootstrap.AgentBootstrap.run(AgentBootstrap.java:111)
at com.atlassian.bamboo.agent.bootstrap.AgentBootstrap.main(AgentBootstrap.java:50)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:240)
at java.lang.Thread.run(Thread.java:748)
FATAL [WrapperSimpleAppMain] [AgentBootstrap] Exiting due to fatal exception.

 

With Windows based agent everything works fine.

1 answer

1 vote
rsperafico Atlassian Team Oct 08, 2018

Hi @MatthiasRump,

The issue mentioned suggests a networking problem.

Please refer to Troubleshooting Remote Agents documentation.

Also, please make sure:

Kind regards,

Rafael

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