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Problem with Bamboo Remote Agent on MAC OS Sierra

When I try to run an agent on a MAC i get the folling exception


INFO [WrapperSimpleAppMain] [AgentContext] Requesting fingerprint, url:
INFO [WrapperSimpleAppMain] [RemoteAgentHttpClientFactory] Creating a new HTTP client...
INFO [WrapperSimpleAppMain] [AgentContext] Authenticating against Bamboo server at
INFO [WrapperSimpleAppMain] [AgentContext] Successfully authenticated with Bamboo server
Exiting due to fatal exception.
java.lang.ArrayIndexOutOfBoundsException: 1
at com.atlassian.bamboo.agent.bootstrap.GetFingerprintResponse.<init>(
at com.atlassian.bamboo.agent.bootstrap.AgentContext.initFingerprint(
at com.atlassian.bamboo.agent.bootstrap.AgentContext.initServerSession(
at com.atlassian.bamboo.agent.bootstrap.AgentBootstrap.main(
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
FATAL [WrapperSimpleAppMain] [AgentBootstrap] Exiting due to fatal exception.


With Windows based agent everything works fine.

1 answer

1 vote
rsperafico Atlassian Team Oct 08, 2018

Hi @MatthiasRump,

The issue mentioned suggests a networking problem.

Please refer to Troubleshooting Remote Agents documentation.

Also, please make sure:

Kind regards,


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