I have to say that with all the products I've ever worked with, the Atlassian team is one of the few that will listen to each request and implement what the users want, and even start discussions about ideas that need to have more thought put in them. This is why our company uses all of your products is for that kind of treatment. So thanks for that.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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