There is no setting other than making sure that the application links are correctly configured. Are you seeing any errors in the logs while viewing that issue. Did you try deleting and recreating the Bamboo application link?
Thank you Jobin for the response. We have tried to re-create the link. The link indicates it is successfully connected and does provide to JIRA the last build information, however not the total number of builds associated with a particular issue. We expected to see in the screen shot below 13 builds listed not just the one. I'm curious the version you are running of JIRA and Bamboo as if they are the same and you are seeing the correct number of builds that would be helpful information. Again my thanks.
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