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Issue in Installing Jira ON PREMISES

wejdan_alohaideb October 2, 2022

Hi all,

I am trying to install Jira On premises on my PC

but i get following ERROR: Could not open file legal\java.xml.crypto\ADDITIONAL_LICENSE_INFO

 

Have anyone faced this issue before? or anyone can help me to fix this 

your help is appreciated

2 answers

0 votes
Fabio Racobaldo _Herzum_
Community Leader
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October 2, 2022

Hi @wejdan_alohaideb ,

welcome to the Atlassian community!

It seems an error relted to your jdk https://bugs.java.com/bugdatabase/view_bug.do?bug_id=7094155 . Try to install jdk 1.8

Fabio

wejdan_alohaideb October 2, 2022

Thank you Fabio, I checked my javaer version and it is jdk 1.8. 

what I did to fix the issue is restarting my PC. but right now I am able to start jira application on tomcat server. logs says "Failed to create server shutdown socket on address [localhost] and port [8005] (base port [8005] and offset [0])
java.net.BindException: Address already in use: NET_Bind"

0 votes
Nic Brough -Adaptavist-
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October 2, 2022

That error message is not coming from the Bamboo or Jira install you claim to be running.  It suggests your Java install has been damaged.

wejdan_alohaideb October 2, 2022

What do you mean by this, do I need to reinstall java?

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