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Issue in Installing Jira ON PREMISES

wejdan_alohaideb October 2, 2022

Hi all,

I am trying to install Jira On premises on my PC

but i get following ERROR: Could not open file legal\java.xml.crypto\ADDITIONAL_LICENSE_INFO

 

Have anyone faced this issue before? or anyone can help me to fix this 

your help is appreciated

2 answers

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 2, 2022

Hi @wejdan_alohaideb ,

welcome to the Atlassian community!

It seems an error relted to your jdk https://bugs.java.com/bugdatabase/view_bug.do?bug_id=7094155 . Try to install jdk 1.8

Fabio

wejdan_alohaideb October 2, 2022

Thank you Fabio, I checked my javaer version and it is jdk 1.8. 

what I did to fix the issue is restarting my PC. but right now I am able to start jira application on tomcat server. logs says "Failed to create server shutdown socket on address [localhost] and port [8005] (base port [8005] and offset [0])
java.net.BindException: Address already in use: NET_Bind"

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 2, 2022

That error message is not coming from the Bamboo or Jira install you claim to be running.  It suggests your Java install has been damaged.

wejdan_alohaideb October 2, 2022

What do you mean by this, do I need to reinstall java?

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