Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cannot setup secured remote agent for Bamboo 6.10

After setting up successfully HTTPS for a few Atlassian services, one of them being Bamboo, I tried to secure the connection between the Bamboo server and a remote agent.

I followed this guide (official Atlassian doc). Basically, it just instructs you do change two values in the Bamboo configuration (to ssl://).

Now, the remote agent cannot register with the server. Here is the error I get in catalina.out on the Bamboo server:

2019-10-22 14:14:22,599 ERROR [ActiveMQ BrokerService[bamboo] Task-7] [TransportConnector] Could not accept connection from tcp://IP:PORT : Received fatal alert: certificate_unknown

Note that this works perfectly if I revert to non ssl broker connection (but still HTTPS for Bamboo web server).

First, I thought that the problem was because I was using a custom keystoreFile="" in the Connector of Bamboo.

This looks similar in the doc:

If you're using custom SSL setup (e.g. you're running Bamboo with, you need to follow the guidelines in Manually securing your remote agents.

Sadly, the page is from 2017 and the "Manually securing your remote agents" was probably removed, because there is no link to it anymore.

So, I simply redid the install of HTTPS certificates without using a custom keystoreFile="" in the Connector. The keystore is now the default $HOME/.keystore and the connector doesn't specify any path.

The connection still doesn't work. Bamboo is supposed to distribute the certificates, so I don't understand what is wrong:

After they're done, Bamboo will automatically set up the key/trust stores and distribute certificates to the agents the moment the first time the agent connects to the server. 

I think that this page could be improved a bit, giving more details.

1 answer

0 votes

Look at workaround at issue

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bamboo

Bamboo Data Center on Kubernetes

Hi, If you are running self-managed environments and looking to adopt modern infrastructure, Bamboo Data Center can now be deployed in a Kubernetes cluster. By leveraging Kubernetes, you can easily...

54 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you