Bamboo elastic Agent in pending state


I started an instance running on Amazon EC2 compute cloud Ubuntu. The instance was running after 1min. However, the elastic agent has been in pending state mode after 38mins. Bamboo Admin page does not show any log under 'Amazon EC2 console'.

I also tried the link to the log file on the, but it got me to an invalid page.

A screen shot of Bamboo Admin page is attached.

The elastic agent started ok when I started an EC2 Windows instance.

Could you please suggest some steps to move forward?

Many thanks,

Khoa TranscreenShot.png

3 answers

0 votes

Hello Khoa,

Thank you for your question.

Please, connect to your Amazon elastic image:

ssh -i <your-key>

Please, refer to Connecting to Your Linux Instance Using SSH documentation for further information.

Once connected to your instance, please look for any errors in "/home/bamboo/bamboo-elastic-agent.out"

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

Kind regards,
Rafael P. Sperafico
Atlassian Support


Thank you Rafael.

I ssh into the instance, but the 'bamboo' directory does not exist under /home.

It looks like bamboo failed to even get started. Is there some other log with details on bamboo starting, before bamboo log kicks in?




Having the exact same issue here. No Bamboo directory or user being created. I guess this mean that Bamboo is not connecting to this instance. I have been reading a lot and believe this is related to the fact that its VPC (Virtual Private Cloud) but I dont understand what setup is required.

I am having the exact same problem the bamboo directory or the user isn't created. This is massively frustrating!

I have been reading this could be related to VPC (Virtual Private Cloud) and elastic IP addresses as bamboo doesnt seem to be able to connect to the EC2 instance.

Please can we have a guide to be able to run through and check against VPC.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Dec 10, 2018 in Confluence

Organizing your space just got easier - Page Tree Drag & Drop is here

Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...

215 views 6 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you