Bamboo bootstrap failed: Unable to run pre-bootstrap upgrade tasks as your support period has ended.

I just tried to update my instance of bamboo to 5.9.7.  After doing an export and a backup I ran the install.  When I tried to bring the website up it gave me an error about finding a java bean.

So I deleted the bamboo directory and installed from scratch, pointing to my home directory.  Now I get the above error.

I have a valid license, but it doesn't allow me to install it anywhere.  Any idea's?

2 answers

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Hello David,

Thank you for your inquire.

Where you upgrading from version ... to v5.9.7. What is the Java version you are currently running?

Please, refer to Bamboo Supported Platforms documentation for further information.

Please, refer to the following documentation on upgrading Bamboo:

In case you continue on experiencing difficulties, please raise a Support request on and:

  • please, mention this Answer
  • please, attach <bamboo-install-previousVersion>/logs
  • please, attach <bamboo-home-previousVersion>/logs
  • please, attach <bamboo-install-5.9.7>/logs
  • please, attach <bamboo-home-5.9.7>/logs

Kind regards,
Rafael P. Sperafico
Atlassian Support

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Try pasting the licence directly into appropriate section of bamboo.cfg.xml file in your home directory.

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