Bamboo Server 7.1.4 failing to connect to Bitbucket Cloud repositories

[엄성렬SA]

We're using Bamboo Server 7.1.4. As of today, Sap 30th 2024, any repositories configured to use the "Bitbucket Cloud" repository type are failing to connect to Bitbucket. Hitting the "Test Connection" button results in this error message:

"We couldn't connect to the repository. The details you provided were invalid."

This happens regardless of whether I attempt to use SSH or username/password to connect. I confirmed that username/password is valid.

What might be causing this?

[TS · Accepted solution]

Same problem here!
Unable to add a new repository using either app password or SSH key.
Already existing repositories are working fine, dropdown shows available branches, however pressing
the test button results in the message: "We couldn't connect to the repository. The details you provided were invalid."
We are also using Bamboo server 7.1.4

[Anik Sengupta]

Looks like you may be hitting this bug- https://jira.atlassian.com/browse/BAM-20988

[엄성렬SA]

Hi, @TS 
the issue occurred because the API used to check the personal space during the test connection was failing due to the personal space being deleted. To resolve this, I customized the internal Bamboo source so that the API process retrieves the current workspace instead of the personal space.

[Anik Sengupta]

I hope you are using an app password to connect .

Please refer-https://confluence.atlassian.com/bamkb/how-to-get-the-credential-details-user_name-and-app_password-to-connect-bamboo-to-bitbucket-cloud-1188411501.html

Regards,

Anik Sengupta

**please don't forget to Accept the answer if your query was answered**

[엄성렬SA]

I am already using an app password, and this app password can get the repository from Bitbucket Cloud, but the issue occurs when running the test connection.