I had this error when I followed the instructions from the Dragons Lair and installed 32bit Java, but 64bit Atlassian applications. When I hit Bamboo it give the error so I installed 64bit Java 7 along side 32bit Java 6, added a new env. variable for exej_java_home to the 64bit path, problem solved.
Can you include error output?
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Are you sure you're using a 64bit java for installation?
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Positive, im running a jdk1.6.0_13 and its windows is 64-bit as well
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