Bamboo - Could not load bootstrap from environment java.lang.NullPointerException

I upgraded Bamboo 5.4.2 to 5.8.1. 

While trying to resolve issues regarding remote agents not running. I tried instructions from this article:

After restarting several times, I can no longer make bamboo start. It gives me the attached screenshot.



2 answers

1 accepted

1 vote

Thanks for raising a Support issue with us. Allow me to comment publicly here for future reference.

After looking into your logs we noticed the following stack trace:

2015-05-16 14:37:52,756 FATAL [localhost-startStop-1] [BootstrapLoaderListener] An error was encountered while bootstrapping Bamboo (see below): 
	at org.apache.activemq.util.URISupport.createQueryString(
	at com.atlassian.bamboo.setup.BrokerURIUtils.reconstructCompositeUri(
	at com.atlassian.bamboo.setup.BrokerURIUtils.decorateBrokerURI(
	at com.atlassian.bamboo.setup.DefaultBootstrapManager.getBrokerClientURI(
	at com.atlassian.bamboo.setup.DefaultBootstrapManager.afterConfigurationLoaded(
	at com.atlassian.config.bootstrap.DefaultAtlassianBootstrapManager.init(
	at com.atlassian.bamboo.setup.BootstrapLoaderListener.contextInitialized(
	at org.apache.catalina.core.StandardContext.listenerStart(
	at org.apache.catalina.core.StandardContext.startInternal(
	at org.apache.catalina.util.LifecycleBase.start(
	at org.apache.catalina.core.ContainerBase$
	at org.apache.catalina.core.ContainerBase$
	at java.util.concurrent.FutureTask$Sync.innerRun(
	at java.util.concurrent.ThreadPoolExecutor.runWorker(
	at java.util.concurrent.ThreadPoolExecutor$

What happened is that there was an invalid value for Once we fixed this, the application was back up and running.

We've written the following KB in case other customers need more details on this: 

Thank you!

Thiago Bomfim
DevTools Atlassian



1 vote

Can you please create request at

And attach the logs.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 18, 2017 in Bamboo

FAQ: How to Upgrade Bamboo Server

Bamboo 5.9 will no longer be supported after June 12, 2017. What does this mean? As part of our End of Life policy, Atlassian supports major versions for two years after the first major iteratio...

1,813 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you