when i execute a transition screen has to popup?

[shashi budidha]

my requirement is that when any user execute a transion he has to give the explanation in the comment so I want to popup a screen after executing the transion. Is it possible to popup a screen which has a comment feild by using automation for jira?

note: I know we can do this by adding a screen on a work flow transition but i need the same by using automation for jira app

[Stefan Salzl · Accepted solution]

Hi @shashi budidha and welcome to the community!

The described behaviour is mainly a feature of the workflow as it can "wait" for the action to be done. It´s also best practice to solve workflow related steps within the workflow (validation, screens, post-functions, etc...) rather than with automation.

A4J can automate processing of dedicated steps but I don´t see any possibility to open a popup and the automation rule waiting for input. 

Just for better understanding:
Why is the requirement to NOT doing it with a screen in the workflow?

Best
Stefan

[shashi budidha]

the workflow is used by 10 projects and i dont want to copy the work flow because of permormance issue

[Stefan Salzl]

In which way does copying a workflow affects the performance?

[shashi budidha]

im not sure.... my team lead suggested me not to create new workflow.can you tell me weather creating a new workflow or copying workflow  decrease the permformance

[Stefan Salzl]

I don´t see any performance issues on your system. It is good to have harmonized projects/workflow as you could associate 1 WF to several projects and don´t have to maintain several WFs that all do the same.

On the other way there is obviously a deviation of that special WF. So (from my point of view) it would make sense to create a special WF and associate to that project if this functionality is only/sololy needed by this project.

Best
Stefan

[Nic Brough -Adaptavist-]

What makes you think you want to do this with Automation?

(You can't by the way, Automation automates things, it does not replace workflow actions in front of a user)