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my requirement is that when any user execute a transion he has to give the explanation in the comment so I want to popup a screen after executing the transion. Is it possible to popup a screen which has a comment feild by using automation for jira?
note: I know we can do this by adding a screen on a work flow transition but i need the same by using automation for jira app
Hi @shashi budidha and welcome to the community!
The described behaviour is mainly a feature of the workflow as it can "wait" for the action to be done. It´s also best practice to solve workflow related steps within the workflow (validation, screens, post-functions, etc...) rather than with automation.
A4J can automate processing of dedicated steps but I don´t see any possibility to open a popup and the automation rule waiting for input.
Just for better understanding:
Why is the requirement to NOT doing it with a screen in the workflow?
I don´t see any performance issues on your system. It is good to have harmonized projects/workflow as you could associate 1 WF to several projects and don´t have to maintain several WFs that all do the same.
On the other way there is obviously a deviation of that special WF. So (from my point of view) it would make sense to create a special WF and associate to that project if this functionality is only/sololy needed by this project.