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how to automatically create a ticket in jira when the pipeline failure in gitlab cicd

Kv Kamalakar reddy
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May 28, 2024

can anyone provide the solution 

i am trying to automate like when the pipeline is failed by using the error msg info 

in jira ticket should be create automatically

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Josh_Unito
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
June 11, 2024

@Kv Kamalakar reddy 


I just published a tutorial on how to import issues from Jira to GitLab with Unito's 2-way integration.

It should be pretty clear, but let me know if it's not! 

  1. Sign up for Unito (includes a free trial!)
  2. Add a label to GitLab called "failed"
  3. Create a flow 
    1. Connect your GitLab and Jira accounts
    2. Set a flow direction (Unito can automatically create issues in GitLab based on your issues in Jira and vice versa)
    3. Apply rules with the condition that a GitLab issue should only sync to Jira if the "failed" label is applied. 
    4. Link fields (choose exactly which fields you need to sync between Jira and GitLab)
    5. Launch!
  4. Then, you just go to any issue with that error message, add the "failed" label to it and a matching issue will appear as a synced Jira ticket.

Feel free to reach out with any questions

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