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Hi, I'm looking to have due dates for tickets automatically set based on a text string in the tickets description. does anyone know if this is possible or how to do that?
Hi @JZ
Yes, that should be possible with Automation for Jira (A4J). You do not indicate if you are using the Cloud or Server/Data Center version of Jira. For Cloud, A4J is built-in. For Server/Data Center, there is a free (Lite) or a paid (Pro) version of A4J.
Please look here for some information to get you started:
Best regards,
Bill
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