Updating DueDate based on description

[JZ]

Hi, I'm looking to have due dates for tickets automatically set based on a text string in the tickets description. does anyone know if this is possible or how to do that?

[Bill Sheboy]

Hi @JZ 

Yes, that should be possible with Automation for Jira (A4J).  You do not indicate if you are using the Cloud or Server/Data Center version of Jira.  For Cloud, A4J is built-in.  For Server/Data Center, there is a free (Lite) or a paid (Pro) version of A4J.

Please look here for some information to get you started:

• https://www.atlassian.com/software/jira/guides/expand-jira/automation
• https://community.atlassian.com/t5/Automation-articles/Jira-Automation-all-the-resources-you-need-in-one-page/ba-p/1388465
• https://www.atlassian.com/software/jira/automation-template-library#/label/all/1453

Best regards,
Bill