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Updating DueDate based on description

JZ
JZ
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July 23, 2021

Hi, I'm looking to have due dates for tickets automatically set based on a text string in the tickets description. does anyone know if this is possible or how to do that?

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Bill Sheboy
Bill Sheboy
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July 23, 2021

Hi @JZ 

Yes, that should be possible with Automation for Jira (A4J).  You do not indicate if you are using the Cloud or Server/Data Center version of Jira.  For Cloud, A4J is built-in.  For Server/Data Center, there is a free (Lite) or a paid (Pro) version of A4J.

Please look here for some information to get you started:

Best regards,
Bill

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