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Lookup Issue

Kunal Kumar March 30, 2023

How do I select lookup issue as an Action in Jira automation?

2 answers

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Ash Yadav - VMotion IT Solutions
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March 30, 2023

Hi @Kunal Kumar , welcome to the Atlassian Community! 

 

Can you elaborate a bit more in regards to what you're looking to achieve or maybe share a use case? 

 

The lookup issues action is available in Automation as can be seen below: 

Screenshot 2023-03-30 175708.png

You will however need to use smart-values as mentioned by Bill in the previous answer.

If you need further assistance, let me know. 

 

Kind Regards, 

Ash 

Kunal Kumar March 30, 2023

I do not see this option in my JIRA automation

Ash Yadav - VMotion IT Solutions
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 30, 2023

Are you sure you're looking at the action instead of the trigger? 

Can you please send me a screenshot of your current automation rule? 

 

Kind Regards, 

Ash 

0 votes
Bill Sheboy
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March 30, 2023

Hi @Kunal Kumar 

Please look at the documentation for this feature to learn how to use it: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--lookupIssues--

Kind regards,
Bill

Bill Sheboy
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 30, 2023

Are you using Jira Cloud or Server/Data Center?

If you are using Server/Data Center, automation does not support Lookup Issues. 

Instead the bulk-handling option is available for the scheduled trigger or for branches: https://confluence.atlassian.com/automation/run-a-rule-against-issues-in-bulk-993924653.html

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