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Lookup Issue

Kunal Kumar
Kunal Kumar Mar 30, 2023

How do I select lookup issue as an Action in Jira automation?

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Ash Yadav - VMotion IT Solutions
Ash Yadav - VMotion IT Solutions
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Mar 30, 2023 • edited

Hi @Kunal Kumar , welcome to the Atlassian Community! 

 

Can you elaborate a bit more in regards to what you're looking to achieve or maybe share a use case? 

 

The lookup issues action is available in Automation as can be seen below: 

Screenshot 2023-03-30 175708.png

You will however need to use smart-values as mentioned by Bill in the previous answer.

If you need further assistance, let me know. 

 

Kind Regards, 

Ash 

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Kunal Kumar
Kunal Kumar Mar 30, 2023

I do not see this option in my JIRA automation

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Ash Yadav - VMotion IT Solutions
Ash Yadav - VMotion IT Solutions
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Mar 30, 2023

Are you sure you're looking at the action instead of the trigger? 

Can you please send me a screenshot of your current automation rule? 

 

Kind Regards, 

Ash 

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Bill Sheboy
Bill Sheboy
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Mar 30, 2023

Hi @Kunal Kumar 

Please look at the documentation for this feature to learn how to use it: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--lookupIssues--

Kind regards,
Bill

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Bill Sheboy
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Mar 30, 2023

Are you using Jira Cloud or Server/Data Center?

If you are using Server/Data Center, automation does not support Lookup Issues. 

Instead the bulk-handling option is available for the scheduled trigger or for branches: https://confluence.atlassian.com/automation/run-a-rule-against-issues-in-bulk-993924653.html

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