You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
We are starting to use service project to get feedbacks / support question and bug report for our in house application.
We created "groups" and we'd like to use these different groups to auto assign raised issues to specific people, any way to achieve this ?
I tried Automation from our service project but I could not find anything related to groups.
Hi @pier B
I am a bit confused...Your use case seems to be asking two contradictory things for auto assignment: to people in a group AND to specific people.
If you meant auto assign to people in a Jira Group (or other defined list) there are a several options to do that with an automation rule. Please look here for more information on that method: https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Assign-issue
How have you created these "groups" and what do your people put into a new issue that determines which group it should be part of?