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Email Issue Watchers in Automation

Mark Wheeler
Mark Wheeler Aug 20, 2020

Is there a way to email the users who are watching an issue when sending an email via Jira Automation?

I can send to the Reporter, Assignee or user fields on the issue but can't see an option for the Watchers of an issue.

This would be really useful functionality.

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Amanda Kirk
Amanda Kirk
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Aug 20, 2020

You should be able to add this in the email TO section:

{{issue.watchers.emailAddress}}

More information on smart values can be found here: 

https://support.atlassian.com/jira-software-cloud/docs/smart-values-general/?_ga=2.124031948.793959474.1597669004-962904791.1585928062

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Mark Wheeler
Mark Wheeler Aug 20, 2020

Brilliant - thanks.

Didn't realise I could put Smart Values in the email to and cc boxes.

Mark

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Mariana_Pryshliak_Saasjet
Mariana_Pryshliak_Saasjet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Aug 21, 2020

Hello @Mark Wheeler 

In this discussion you can find a solution for your issue:

https://community.atlassian.com/t5/Jira-questions/Issue-watchers-not-receiving-email-notifications/qaq-p/326154

 

I hope it helps.

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