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Automation with labels

Ido Cohen IT Support

Hi,
I am trying to do an automation with two labels (or more)

I want the automation to check if a particular label exists when adding a new label.

e.g., I want the label “resolved” to add a specific comment only if the “software access” label is applied to the ticket and a different comment if the “Hardware access” label is applied

I hope that is clear enough.
Thanks for the help